Running a French Holiday Gite in Rural Brittany

Friday, January 20, 2006

Two into one doesn't go!

It's great when we're receiving holiday bookings for our Gite (and not so good when there's weeks between enquiries), but today I felt overwhelmed with enquiries.

As a result of the Business Card Fridge magnets I posted to all last year's guests we received a few thank-you's and one family who asked to book again. Earlier this week we agreed their holiday dates and they emailed me to say they were going to book the ferry.

Checked my email this morning and found an email to say they'd booked the ferry, then a second email a few hours later with a confirmed booking through the VillaRenters advert we placed only 13 days ago! I was really pleased to see that the VillaRenters advert was bringing in results already ... but disaster, the dates overlapped with the other booking we'd just received.

Argh ! If only we had two Gites to rent ...

Nothing for it but to send a very apologetic email to the VillaRenters enquiry. Unfortunately the other dates we had available didn't work for them so we weren't able to help them this time.

Reminder to myself to mark the dates as unavailable on the VillaRenters calendar as soon as we agree dates with non-VillaRenters customers ...

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